kaizen’, meaning ‘good change’ is the philosophy that sits right at our heart. it shapes every
dish we create, and pushes us to find better ways in all that we do. we’re restless spirits.
forever creating and making things better.

we’ve been practising kaizen since 1992, when we opened our first doors in london’s
bloomsbury. inspired by fast-paced, japanese ramen bars and a celebration of asian food,
wagamama burst into life. we set out to create a unique way of eating. bringing the fresh,
nourishing, flavours of asia to all.

that was 25 years ago now. two whole decades to sharpen skills and refine recipes. to play
with spices and discover tastes. we continue to get better with every day.

eGifts can be topped up
eGifts are redeemable for products and merchandise in wagamama restaurants in the United Kingdom excluding Northern Ireland
This eGift is redeemable for purchases made in restaurants but not for purchases made online
This eGift may not be exchanged for cash
No change will be given but the balance may be applied to future purchases
The eGift will expire 13 months from date of last use e.g. card activation, purchase, top up or refund
At expiry, any remaining balance will be lost
eGifts cannot be returned or refunded, except in accordance with your legal rights
Please protect this eGift and treat it as cash it cannot be replaced if lost, stolen or damaged
wagamama cannot be held liable for eGifts, once activated, which are subsequently lost, stolen or damaged
If any product purchased with a eGift is exchanged or refunded, any money owing will be added to the balance on the card
Customers must be present with the eGift in order to make purchases in store
wagamama reserves the right to refuse to accept a eGift which it deems to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected from fraud
wagamama reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (e.g. to change the scope of the eGift service, notify of the service’s withdrawal or in the event of circumstances beyond its control.) reasonable notice of such changes will be given where possible.